Helen Heinke is a Master Dental Technician and Application Engineer with extensive experience in dental technology, restorative materials and digital laboratory workflows. She completed her training as a Certified Dental Technician at South London College in England and subsequently earned her Master Dental Technician qualification from the Meisterschule Hannover in Germany. Her professional background combines practical dental technology with specialist technical communication and product application support. For several years, she worked with Ivoclar as a dental technology specialist and freelance translator, later serving as a Technical Editor and Dental Technician at the Ivoclar Digital Competence Center. Since 2021, she has been part of the Application Engineering team at pritidenta GmbH, supporting dental professionals in the effective use of CAD/CAM materials and contemporary digital production workflows. She also delivers technical training focused on achieving predictable, high-quality results in dental laboratories.